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My $15 discount disappeared from my order. What should I do?

Written by Janet

Our discount code is Rolloy15.

At checkout, please enter ROLLOY15 in the discount code box shown in the screenshot.

The $15 first-order discount only applies to eligible first purchases over $159. Promo codes do not apply to used or open-box items.

If the code does not work at checkout, please follow these steps:

  1. Place your order at full price
    Complete your purchase first.

  2. Contact Rolloy Customer Service
    After placing the order, contact us and provide your order ID.

  3. Request a manual discount refund
    If your order is eligible, our team can manually refund the $15 discount to your original payment method.

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