FAQs
Answers to frequently asked questions.
By Janet1 author16 articles
I noticed that an extra cable and a seat strap are missing from my package. Why is that?
What are the FOLDED dimensions of the WIDE model?
My $15 discount disappeared from my order. What should I do?
Do you ship to Canada
How can I get this shipped to Hawaii?
Becoming a Rolloy Dealer or Partner
Does seat open for storage
What are the wheels made of?
What are the round things with reflectors that extend?
Can the backrest be safely removed after it is installed?
How can I install the backrest?
Cart Shows the Wrong Color
Once the rollator is folded, is there a clip or latch to keep it closed?
How can I pull the rollator when it is folded?
How do I raise the height of the handles?
How to Remove Product Protection from Your Order